Conference and Audio Path

[BrianCosta]

Hi ...

I have IPO 11.1.2.3, with mixed Jseries and Vantages Phones.
Something strange happened to a conference feature on the phone that supposedly works without anything.
This happened to me on K175 Vantage and J139 Phones,
When making a conference call, for example calling Ext 123, put it on hold then call Ext. 177, and placed the call on the conference, and I see on the screen that the call is conf100, what happens is that Extn 123, and Extn 777 hear me and hear each other, but I am the origin of the conference can't hear them.

Thanks

 

[IPOLackey]

When in a conference call the audio path will go via the IPO/VM server.

Are the phones and IPO/Voicemail server all on the same vlan? Can you call *17 and hear the voicemail answering?

 

[BrianCosta]

@IPOLackey: the voicemail type is voicemail pro server, but I am in deployment and have not installed it yet, but we are here talking about the basic conference feature not Meet Me Conference, is this require VMPro to be run, I have not noted it before شnd what is the relationship in thatز

Thanks

 

[BrianCosta]

@IPOLackey: Can you confirm that for me? Because I never noticed that. It is possible that the customer did not experience the feature until I had completed my work

Thanks