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Condition Editor to Switch For Christmas

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FocusTechnology

IS-IT--Management
Apr 25, 2012
119
GB
Hi All,

Having a little trouble with the VM Pro Condition Editor.

I am trying to configure a condition whereby the call routes change on the Tuesday 24th December at 1pm until midnight on 1st Jan 2020.
I can use the calendar fine and add the days but what i cannot figure is how to get it to switch a 1pm.
If i use the week planner the time set in there will trigger on the Tuesday 31st December too, unless i am getting this totally wrong?
This seems easy via time profiles on the IPO itself but not so much on VM Pro, unless i am being really thick, which i probably am!

Thanks
 
Separate calendar for Dec 24 only, and week planner for Tuesday from 1pm to 23:59. Test if Dec 24, if no go to next step. If yes, test for Tuesday from 1pm to midnight. If no, go to next step. If yes, go to holiday menu.

If no to both, that next step is to test for your Christmas holiday calendar, which will start on Dec 25th, not the 24th.
 
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