FocusTechnology
IS-IT--Management
Hi All,
Having a little trouble with the VM Pro Condition Editor.
I am trying to configure a condition whereby the call routes change on the Tuesday 24th December at 1pm until midnight on 1st Jan 2020.
I can use the calendar fine and add the days but what i cannot figure is how to get it to switch a 1pm.
If i use the week planner the time set in there will trigger on the Tuesday 31st December too, unless i am getting this totally wrong?
This seems easy via time profiles on the IPO itself but not so much on VM Pro, unless i am being really thick, which i probably am!
Thanks
Having a little trouble with the VM Pro Condition Editor.
I am trying to configure a condition whereby the call routes change on the Tuesday 24th December at 1pm until midnight on 1st Jan 2020.
I can use the calendar fine and add the days but what i cannot figure is how to get it to switch a 1pm.
If i use the week planner the time set in there will trigger on the Tuesday 31st December too, unless i am getting this totally wrong?
This seems easy via time profiles on the IPO itself but not so much on VM Pro, unless i am being really thick, which i probably am!
Thanks