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Concierge Questions

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Provax

Vendor
Feb 8, 2016
72
IR
Hello everyone,
I install OpenScape Concierge and have some questions:
1- Concierge users cannot dial to outbound call ex. Mobile and connect it to internal extensions! Is there any way to solve this problem?
2- The users using OSDC. When concierge client ringing and users answer the call, the OSDC is appear on the screen. how I can solve this problem?
3- How users can view answered calls?

Thank you in advance
 
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