Computer won't recognize CD drive

[aroostook]

This computer I'm working on will not allow me to use the DVD-ROM. I looked in Device Manager, and the drive has a yellow "!" on it. I've tried uninstalling and reinstalling, to no avail. BIOS recognizes it. Windows shows it is there, but the specific error on it (through Device Manager) is: "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)," which is, of course, baloney. How can it not find the hardware device if it loads the driver when I use "Scan for hardware changes" and actually FINDS the hardware that way? Seems wierd to me.


Thanks for your help!

 

[Davetoo]

Have you run through any of these sites? The first one contains several people with solutions.

http://www.google.com/search?source...nnot+find+the+hardware+device.+(Code+41)&aq=f

I'm Certifiable, not cert-ified.
It just means my answers are from experience, not a book.

There are no more PDC's! There are DC's with FSMO roles!

 

[aroostook]

Whaddya know, the first Google link had the answer (a ways down, but there it was):

To resolve this behavior, follow these steps:
Start Registry Editor (Regedt32.exe).
Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
On the Edit menu, click Delete, and then click OK.

Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
On the Edit menu, click Delete, and then click OK.

Thanks!!!

 

[aroostook]

OK well, now that it's recognized the CD drive properly, it runs REALLY slow (in reading data). I know this, because I'll try to open the CD drive (F: in this case) and it'll take FOREVER before it even lists anything. Even then, after a while, it will only list *some* of the issues.

So, I figured I'd just reboot the computer. Now, however, when it boots back up again, it just sits at the blue screen before "Welcome" and has the "Windows XP" logo. And that's it, folks. "Last Known Good" makes it BSOD, but it flashes by too fast for me to see what it could be. Safe Mode results in the same problem: stuck at the XP logo on a blue screen.

WTF!?

 

[linney]

Have you got a digital camera that can catch the blue screen?

Can you try the Safe Mode option of not automatically restarting?

Try running ChkDsk /r from the Recovery Console.

How to install and use the Recovery Console in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;307654&FR=1&PA=1&SD=HSCH

An easy to follow recovery console description when unable to start computer due to corrupt registry.

http://www.digitalwebcast.com/2002/03_mar/tutorials/cw_boot_toot.htm

This is a layman's version of Q307545 in simple language.


What third party CD software are you using? Do you have a program called InCD installed from Nero, I see problems caused by that from time to time?

Recordable CD or DVD that contains data appears blank in Windows

http://support.microsoft.com/default.aspx?scid=kb;en-us;867717&FR=1&PA=1&SD=HSCH

How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD Discs

http://support.microsoft.com/default.aspx?scid=kb;en-us;321641&FR=1&PA=1&SD=HSCH

Q314096 How to Troubleshoot CD-ROM Drive Problems in Windows XP

http://support.microsoft.com/support/kb/articles/q314/0/96.asp

Q308012 Resources for Troubleshooting DVD Problems in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;308012&FR=1&PA=1&SD=HSCH

324129 - HOW TO: Troubleshoot Issues That Occur When You Write Data to a CD-R or CD-RW Optical Disc in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;324129&FR=1&PA=1&SD=HSCH

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

 

[wahnula]

If you can get it going, look in Task Manager to see if the CPU is pegged. This happened to me as a result of IDE being reset to PIO mode rather than DMA. This results from too many failed attempts at getting to a DMA device, it reverts to PIO by default. You can fix this in Device Manager=>IDE.

Look at this solution and see if it relates to your CD issue, and you took the correct (or similar) path to correction: thread602-1356640

Tony

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