Computer Shut down

[jediwarrior]

Hi All

I have a quick question for you experts. I have recently seen in a couple of computers where they will not shut down on their own when you click on 'Shutdown'. The computers just hang there and I have to manually shut them down myself. Then upon starting them up I get the scan disk checker saying that windows didn't shut down properly.
Does anyone know why this would happen? Also, I have noticed that if you reload windows, the problem goes away, and it has happened with WIN98, and XP. What caused the problem in the first place?

Thanks,
Jediwarrior

 

[mws5872]

It could be many things.... it could be as simple as software you have recently installed or a virus. Its a good idea if you have tried everything and it still doesnt work to back up your data and reboot it. good luck

 

[torturedmind]

try these links:

How to Troubleshoot Windows 98 Shutdown Problems
Windows 98 Second Edition Shutdown Supplement
What to Do if Windows XP Stops Responding During Shutdown

if it still does this create a shortcut on your desktop and create this shortcut command line:

C:\WINDOWS\RUNDLL.EXE USER.EXE,EXITWINDOWS

i hope this helps. peace!

kilroy
philippines

"Illegitimis non carborundum!"

 

[jediwarrior]

How do I go about creating this shortcut on the desktop?
Do I create the shortcut and code in Notepad or DOS?

Thanks,

Jediwarrior

 

[torturedmind]

How do I go about creating this shortcut on the desktop?

just right-click any empty area on your desktop, select New->Shortcut then on the command line entry, type C:\WINDOWS\RUNDLL.EXE USER.EXE,EXITWINDOWS

i hope this helps. peace!

kilroy
philippines

"Illegitimis non carborundum!"

 

[Sparent]

This is common with 98 but i have yet to see pcs refusing to shutdown in xp, it's possible nonetheless.

The 98 glitch is fixed simply by installing the latest Windows Updates form the Microsoft Web Page. There's a patch that fixes this problem; don't ask me the name of KB number of the patch but after installing all 98 patches the problem is always gone. It pro'ly is the same for xp!

Good luck,

Simon

 

[jediwarrior]

Yes, this all helped. I even tried the shortcut and that worked.
I also updated windows with everything out there and the problem was fixed.

Thanks for all your help.

Jediwarrior