Computer reboots on shutdown, will not shutdown 1

[Joelee]

A friend has an older system, running win98. Although she chooses the shutdown dialog, the computer will go to reboot. She has not been able to get the machine to shutdown on it's own. It may be a motherboard issue (its 5 yrs old).
Any comments would be appreciated.
TIA
Joelee

 

[gwinn7]

Some things to check...

- BIOS Settings
I believe some BIOS's have settings that allow for this. Perhaps, the "PnP OS" setting?

- Advanced Power Management
This has been known to prevent a shutdown from the OS.

I am sure there are other items that others will mention. Hope it helps.

Gary
gwinn7

 

[tlcscousin]

W98 shutdown patch from windows updates.

 

[dakota81]

Try reading this:

http://www.annoyances.org/exec/show/article07-016

 

[paparazi]

There is a shutdown patch.
I had the same experience with a Cirix Processor based system a few months ago, the patch did cure the problem. Martin Vote if you found this post helpful please!!

 

[aldog]

go to Start-->Run-->"msconfig" and disable (exclude)Config.sys and Autoexec.bat from startup, this solved MY problem with computer not shuting down.

Also, Goto msconfig and remove and statup programs rining in the backround, then restart and shutdown...if the computer shutsdown, then it is a device conflict possibly.

I have used these methods in the past and they have worked for me.