Computer Reboot Problem

[scott1394]

For a couple of days now I have been working on what I think is a network error. It happens only when i try to play games on the internet or some other programs like Ventrilo. It doesnt happen when I am using web browsers or P2P applications or when I play non-internet games. What happens is when I exit out of the program my computer reboots and I get this error:

BCCode : 100000c5 BCP1 : 00800084 BCP2 : 00000002 BCP3 : 00000001
BCP4 : 8054B534 OSVer : 5_1_2600 SP : 2_0 Product : 768_1

I am not sure what it means and if anybody has any suggestions let me know.

The only programs I have found that give me trouble so far are UT2004, Lineage 2, Doom 3, and my ventrilo server. (with Doom 3 and UT2004 its only when I play internet games)

 

[linney]

What else is going on in your Event Viewer are there a whole sequence of errors leading up to the final crash?

To get further information about any error look in your Event viewer.

Look in the System or Application folder. You can get to the Event Viewer via right click My Computer icon and select Manage.

Any errors logged in the Event Viewer can be expanded by double clicking on the error line.

Take any event error I.D. number and search for it on these sites.

http://www.eventid.net/events.asp

http://www.microsoft.com/technet/support/ee/search.aspx

Also check any "Information" line that mentions "savedump" and you should find reference to "recovered from a bug check". This is the Stop Error that caused your problem.

You can also turn off "automatically restart after an error" so it will just halt at the fault and display the full Stop Error and blue screen.

Right-click My Computer, and then click Properties .
On the Advanced tab, click Settings under Startup and Recovery .
Click to clear the Automatically restart check box under System failure , and then click OK . The error message on a blue screen should remain on the screen so you can record the error information.


Any help from DxDiag (via Start Run) the DirectX diagnostic tool?

 

[scott1394]

Ok I ran DxDiag and it showed no problems.

I checked with the website you posted on the error Id and source and found the one that pertained to me which is:

Error code 0000000a = "IRQL_NOT_LESS_OR_EQUAL" - The error that generates this bug check usually occurs after the installation of a faulty device driver, system service, or BIOS. For additional details see the link to error code 0x0000000a.

But i reinstalled my drivers and I know that my bios is fine could it possibly be one of the games that is causing this problem.

 

[linney]

There has been heaps written about this particular error and the many causes which produce it. For example these -

Stop 0x0000000A or IRQL_NOT_LESS_OR_EQUAL

http://www.microsoft.com/technet/tr...prodtechnol/winxppro/reskit/prmd_stp_tgen.asp

DRIVER_IRQL_NOT_LESS_OR_EQUAL error
thread779-308429

These may help you diagnose the problem -

HOW TO: Verify Unsigned Device Drivers in Windows XP

http://support.microsoft.com/support/kb/articles/q308/5/14.asp

310353 - How to Perform a Clean Boot in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&FR=1&PA=1&SD=HSCH

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;316434&FR=1&PA=1&SD=HSCH

310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310560&FR=1&PA=1&SD=HSCH

And, yes, unpatched or lacking updates from games may be a cause.