complicated question, may not be possible on bcm??

[Spiff01]

I have been asked to find out the following.
our local school district has a autodial set up that calls students parents and leaves a message when school is cancelled, pta meeting etc. The parents get a ring and the message plays. Or if they dont pick up i tihink it leaves the message anyway or rings again after a set amount of time.
Our business wants to know if the BCM is capable of doing this for when global network outages occur, an autodial pre-recorded message is phone to all global key contacts.

This seems to me like it may not be possible to do on the BCM.
Can anyone confirm this?

Thanks

 

[biv343]

The BCM can't do that. You'd need something like a smart autodialer for that application. A smart autodialer could run behind the BCM and use the BCM's trunks.

Here's a place to start:

http://www.voicent.com/

 

[senk1s]

what kind of network outages are you looking to cover?

 

[frenche]

BCM 200/400 support an IVR application. No hardware needed, it is a software application that is enabled by key code. You may be able to write, or have written, an IVR application that could do what you are asking about.

Frenche