compaq proliant ML370

[onmyway]

When I was changing the backup tapes this morning I inserted a new tape into the drive. The tape wouldn't go all the way into the drive..so i went to take the tape out of the drive and now it is stuck. I can't take the DLT tape out or push it in. I tried restarting and also holding the releash button in...neither worked.
HELP!

 

[Agentstarks]

I just had the same thing happen. You can see my thread on it here:
thread531-683607 ended up getting the tape out, but the drive still has all the lights flashing. I ended up calling HP and they sent out a replacement drive because it was still under warranty. They had it in my office the next day, and I'm going to be swapping out the old one in about an hour.