Hello. I feel like a steel band in a sea of golden beads. I came upon your site and hoped that I might ask for your assistance. Today I was downloading HP Scanner software which has Adobe programs on it, then tried to restart and couldn't. Error Messages stopped me cold...I don't have the exact messages here, but it was something like Msprsv32 and Mpre.exe both having to do with User.exe. I just don't know how to proceed. I assume I need to do an msconfig but haven't a clue what to do. I have all the particulars at work. If anyone out there wouldn't mind being my hero, I sure would be grateful.
Please accept my best thank you for your assistance.
I remain, Desperate, Susan
Please accept my best thank you for your assistance.
I remain, Desperate, Susan