companyweb not working

[jamie77]

we have had 2003SBS installed at our office and

http://companyweb

doesn't work. We get 403 Forbidden no matter who is logged on or which machine it is tried on!!

Sharepoint admin works ok and the default web page works fine.

I am not a Server expert but would like to use the Help Desk feature on the companyweb.

If I change the TCP port for companyweb to 8085 and then back to 80, the deafult web page comes up instead of companyweb for a little while after and then reverts back to 403:Forbidden.

Any help would be greatly appreciated

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[ShackDaddy]

If you get properties on the website in IIS that handles CompanyWeb, there is a security tab. Within the settings there you can configure which IP subnets are allowed to access the website. Make sure that your local IP subnet range is listed there. I can imagine a situation in which you re-ip'd the server after setting it up, or have a server with two network adapters, and you may be restricted from accessing the website. That may help.

ShackDaddy
Shackelford Consulting

 

[jamie77]

Thanks for replying.

I have tried setting this already and it has no effect. If I put in my IP adresses or our internal range I still cannot access. It is set to "by default all computers will be granted access" and there are no IP Addresses in the list. Therefore all IP addresses should be able to access.

We only have 1 network adaptor on thei server. The IP address has changed from when it was set up.

If I ping companyweb from the network it replies with the correct IP address.

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[ShackDaddy]

Can you access it from a browser on the server?

ShackDaddy
Shackelford Consulting

 

[jamie77]

Nope.

Not via Explorer or via Browse in IIS.

Logged on as Domain Admin!!!!!!

It's really starting to get on my nerves!!!!!!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[jamie77]

Any more idea anyone.

PLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLEASE!!!!!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[wahnula]

This may be redundant, but have you re-run the CEICW and triple-checked all the companyweb options?

 

[jamie77]

Our IT Support guy reran the CEICW a few times and we have gone through the companyweb settings a million times.

I believe he reinstalled sharepoint and maybe the IIS also!!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[ShackDaddy]

Is a call to Microsoft PSS really that expensive if you're paying the local guy to spend all this time NOT fixing it?

ShackDaddy
Shackelford Consulting

 

[jamie77]

Not paying him!!! favours for favours!!!!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[ShackDaddy]

I suggest reading this thread and following some of the suggestions of the Microsoft PSS person who was responding in this newsgroup. One of the suggested paths is uninstalling and reinstalling SharePoint, since that's the source of the problem.

http://forums.techarena.in/showthread.php?t=392941

ShackDaddy
Shackelford Consulting