Companion problems

[njphones]

I am having problems with the c 3050 telephones-are there any problems reported by Nortel on this model?
We havew dead phones, static, drop-outs (not caused by coverage).
I have trainned the customer on the correct way to charge the batteries, but we still have problems!
Any hints?

 

[norstargirl]

How many companions are you running off of 1 base station? You are limited in the amount of cells per base station. M.Parnell
(norstargirl)

 

[Guest_imported]

Assuming all else is perfect with your Companion set up, the 3050 is a crappolla handset. One drop to the floor

 

[PHONETOOL]

the companion phones don't work well at all. I haven't had very good luck . you're better off installing an APM and a cordless phone.

 

[njphones]

The application is a large supermarket so they need total coverage. The 3050 is a crappy phone, and not only that, but I also found stress fractures on the 3060 holsters, in the bottom corner, that cause the phones to fall out much easier.
There has to be a solution to this mess.
The telephones that I am attempting to replace are off an existing system. I de-registered the broken phones, and then attempted to register the replacements-only one of them worked. When I could not register the other, I tried walking to a lesser-user cell and still no luck. I even tried walking all around the store, but no luck.

 

[DueE]

I hope you get the Companion customers fixed up soon, Nortel announced the Companion line is being Manufacture Discontuined, with limited support. the process will take a few years, but the fact remains, Companion is on the way out.
DueE

 

[njphones]

Can you or anyone else verify this?

 

[Guest_imported]

Tried to post on this earlier but the site wouldn't accept...

I find that base station placement is so critical with this stuff that most telephone installers don't do it right. Even though the book describes the footprint thing sort of OK

 

[Guest_imported]

Well Phooey!! If anyone is interested in the rest of my posts e me direct at tisvcs@yahoo.com

PhM