Communications App

[TexasBear]

Shoretel has Call Manager (now Shoretel Communicator), Cisco SBCS has Call Manager Express and CallConnector, but Avaya has a browser-based "portal"? I really like what I'm seeing about Avaya IP Office, but browser-based call handling would not fit our workflow. I need an app that can be deployed easily without requiring a lot of user setup and inconvenience. Are there any other options?

 

[intrigrant]

PhoneManager Lite is a unlicensed Windows application but it is no longer supported from Version 8.1.
There are good replacements like Mondago's UC+.

 

[Westi]

if you need something like that for the reception then there is softconsole which is a powerful application and is a great aid for the job of a receptionist.
If you need that for every user then intrigrant's suggestion is the more feasible one.

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.

 

[TexasBear]

The Softconsole looks like what we're needing, but you can only have 4 on the system. The One-X Communicator would be ideal, but it looks like its not available for IP Office. UC+ looks great. Has anyone seen it implemented, and how expensive is it?

 

[holdmusic34]

Yes. Under 3 grand installed

 

[intrigrant]

UC+ easy to install and maintain and it works well, we have a lot of customers using it and we hardly get any problem reported ( mostly after a M$ Windows upograde )

 

[tlpeter]

4 soft consoles is just marketing.
We have several customers with 8 or even 12 on one system.

BAZINGA!

I'm not insane, my mother had me tested!