HELP!
I am having a very odd problem. I can connect to our firewall gateway via dial up & authenticate fine.
When I try to connect via my DSL connection, I get the "Error: Communication with gateway firewall.domain.com at site xx.xxx.xxx.xxx failed." I can update my site via DSL & it works fine, it's just the authentication part that errors out.
This worked fine up until a week ago. Nothing has changed on my firewall. This happens for approx 5 VPN users (DSL & cable)out of 20. No common ISP's, so we can rule that out. I just want to figure out how to get this working correctly again. I just installed NG AI today with hopes that it might help since most of my VPN users are still using the SecuRemote client for 4, not NG.
Any advice would be greatly appreciated. Thanks in advance
I am having a very odd problem. I can connect to our firewall gateway via dial up & authenticate fine.
When I try to connect via my DSL connection, I get the "Error: Communication with gateway firewall.domain.com at site xx.xxx.xxx.xxx failed." I can update my site via DSL & it works fine, it's just the authentication part that errors out.
This worked fine up until a week ago. Nothing has changed on my firewall. This happens for approx 5 VPN users (DSL & cable)out of 20. No common ISP's, so we can rule that out. I just want to figure out how to get this working correctly again. I just installed NG AI today with hopes that it might help since most of my VPN users are still using the SecuRemote client for 4, not NG.
Any advice would be greatly appreciated. Thanks in advance