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Communication Error between Printer and Laptop

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IronRocket

Technical User
Dec 28, 2005
74
US
This isn't a HP printer...but a Lexmark - I just bought a Compaq laptop today. I'm trying to connect a three year old printer to the laptop...I went ahead and installed the printer's driver, made the printer my default, and when I do a simple test print or printing from notepad - I get an error message saying that the laptop can't communicate with the printer. I make sure the printer is plugged in, the printer cable is in the USB port, I rebooted the laptop, uninstalled then installed the driver again. I even contacted HP though their chat help - I did exactly what they said (which I already did) and nothing seems to help. The printer is a Lexmark Z715...just wondering if anyone has any suggestions? Thanks.
 
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