Combo card V2 analog trunk out of service alarm 1

[jr001]

Hi ,

I recently changed a combo card fo a V2 and did an upgrade to 9.0.1.0.845 beacause we wanted to do park and page and i had issues of the disconnect supervision not working and lines getting stuck in the voicemail for hours.

That issue is resolved but now i've been getting trunk out of service alarms on lines 1 & 2 of the first combo mod (port 9 and 10).

Any ideas why we get trunk out of service on an analog trunk card?

Thanks

 

[amriddle01]

You do get those alarms with the new card as they check for line voltage where as the original ATM4 cards didn't, so if you leave the lines in service but they see no service they generate an alarm as an ISDN line would. Change them to "Out of Service" in the line settings to stop this

BTW how did you get rid of the Disco clear issue?

 

[budbyrd]

I have learned to turn off the automatic impedance check on the ATMV2's. Depending on the line, it seems to kick them in and out of service for no apparent reason.

Dermis and feline can be divorced by manifold methods.

 

[jr001]

Thanks Guys,

To amriddle01: if you take them out of service wont the be removed from the outgoing line group? An dfor the disc suprv , I'm assuming its gone since the upgrade from 8.1.73 to 9.0.1.0.845 and the swap to a V2 combo card.
I hvent seen it again but it's only been a week.
Also my diconnect problem always used to happen on line 1 & 2 and now the alarms are always on lines 1&2 so i suspect it might be the Telco's equipment that caused thos issues.
The telco is a cable company (videotron in montreal) with one of those modems that have analog lines integrated like comcast or WOWWAY.

 

[amriddle01]

Sorry, I thought you were talking about unused lines, you shouldn't get these alarm on in service trunks and indeed don't put them out of service if that's the case. Perhaps the voltage is borderline for Avaya's expectations, they have quite narrow tolerances compared to some