Combining 2 CMS Realtime Reports

[crosstalker]

Does anyone know of a way to combine two CMS realtime reports within CMS? Currently, I have a login / logout report setup for my "outbound" people and I have a login / logout report setup for my "inbound" people. What I need to do is combine the results of both reports into one singe report if at all possible. I'm able to pull this to an excel spreadsheet, but that's too much work and it's not really that nice to read.

Thanks,

crosstalker

dakota6352@yahoo.com

 

[SF0751]

Since the Agent Login/Logout report is by skill, I would modify the report to allow the input of multiple skills. That should be all that you need.

PS - The login/logout is actually a historical report, although you can pull it up with Date = 0. That's because the login and/or logout has already occured.

Susan
[sub]Why do strong arms fatigue themselves with frivolous dumbbells? To dig a vineyard is worthier exercise for men.[/sub]
[sup]Marcus Valerius Martialis[/sup]
Semper ubi sububi in caput tuum.