Collection Industry

[CoSpringsGuy]

Anyone on this forum doing any data mining on internal historical data in the Collection Industry. Curious to see what kinds of tools are being used or are most agencies outsourcing.

_____________________________________
Not the brightest
Crystal Reports XI Developer Version
user in the world........

 

[Predictor]

I work for the collections department of a bank, building predictive models of customer behavior. Out data is stored in Oracle, which I retrieve to a PC for analysis and model development in MATLAB.

Did you have more specific questions?

 

[CoSpringsGuy]

I guess I am just looking for more creative ways to score and predictive historical information from our system. I know I am not treading new waters here but they are fairly new for me. The areas I have focused on are the most likely demographic groups that will make a payment on an account or pay thier account in full. Zip Code, Consumer age, account balance are a few I have been able to do staright computations to determine probability.

I was just curious if thier might be some more obscure data that someone else has found important.

_____________________________________
Not the brightest
Crystal Reports XI Developer Version
user in the world........

 

[Predictor]

In most cases, the most predictive in data regarding delinquent customers likelihood to pay will be their activity with the loan product (purchasing and payment activity on a credit card, etc.). Credit bureau data is also popular, and I know some people have had success with demographic data and similar things.