Collect Extension Number

[aspooner]

What is the best method for getting someone to dial an extension and save it as a variable in Voicemail Pro.

What I want to have someone do is remotely enable/disable forwarding and do not disturb. I have the generic item set up to work using $SAV as the extension. But I do not know how to get a four digit extension saved into $SAV that has been entered by the user. I have tried the alphanumeric collection but had no success, but all I want is numeric collection. I may have set up the alphanumeric collection wrong.

I know this has to have been before by people, but I couldn't find any examples in other threads. If there is one that I missed please point me in the right direction.

 

[bdelmar]

Use the remote configuration action in voicemail pro. It give someone access to remotely turn on call forwarding and DND.

 

[AACon]

just FYI, put a MENU action with ???? (or whatever your extension length is) to collect digits. Send that to whatever you want. But bdelmar is right, just put in a remote config menu, OR a get mail...it'll ask for an extension and password. In the specific of the get mail theres a "provide advanced personal options" check box.

-Austin
ACE: Implement IP Office

 

[aspooner]

Thank you for the help, I got everything I wanted working. Using the menu action with ???? worked great folowed by a Generic action that saves it to a variable. I then used another menu two generic commands to set DND to 0 or 1 for that extension.

I didn't want to use the Remote Configuration action or voicemail 'Provide Advanced Personal Options' because I didn't want to give my users that much control.

Thank you for the help. It is working great.

 

[AACon]

no problem. glad its working.

-Austin
ACE: Implement IP Office