Hi
I need to set up an IVR which collects up 10 digits the customer inputs (a contact number) and then plays back the number the customer has input so they can confirm that they've input the correct number. I understand that I collect the number into a variable and can then playback the appropriate voice segments based on the numbers input. My question is, do I have to collect 10 separate digits into 10 separate variables and playback the individual digits or can I collect all 10 digits into one variable and somehow playback the number from this?
I need to set up an IVR which collects up 10 digits the customer inputs (a contact number) and then plays back the number the customer has input so they can confirm that they've input the correct number. I understand that I collect the number into a variable and can then playback the appropriate voice segments based on the numbers input. My question is, do I have to collect 10 separate digits into 10 separate variables and playback the individual digits or can I collect all 10 digits into one variable and somehow playback the number from this?
