I am running into an issue with a Web Part that is based on a list view that has two different group bys.
The group bys are first case then date of contact. When case is expanded it shows all contact dates, when they are expanded it shows details for all contacts on that date.
This is then filtered by another web part. This filters out each person contacted separately, so that only the times they were contacted are shown.
The problem occurs if I set the group bys to default to collapsed. It filters most of the data, but if two people were contacted the same day it will show both of them even though the filter shouldn't allow this. If they are set to default expanded it works properly. I need them collapsed due to the volume of data.
Anyone know if there is a way to correct this?
Aren
The group bys are first case then date of contact. When case is expanded it shows all contact dates, when they are expanded it shows details for all contacts on that date.
This is then filtered by another web part. This filters out each person contacted separately, so that only the times they were contacted are shown.
The problem occurs if I set the group bys to default to collapsed. It filters most of the data, but if two people were contacted the same day it will show both of them even though the filter shouldn't allow this. If they are set to default expanded it works properly. I need them collapsed due to the volume of data.
Anyone know if there is a way to correct this?
Aren
