ColdFusion 5 crash on 2000 with access violation

[coryphella]

Ever since we upgrade from Coldfusion 4/NT to Coldfusion 5/2000, cfserver stalls frequently. After some investigation, there's an accession violation in the Dr. Watson log. Here's an extraction of the log:
Application exception occurred:

App: (pid=2772)
When: 8/12/2002 @ 16:36:03.034
Exception number: c0000005 (access violation)

*----> System Information <----*
Computer Name: PRVFWEB1
User Name: SYSTEM
Number of Processors: 2
Processor Type: x86 Family 6 Model 11 Stepping 1
Windows 2000 Version: 5.0
Current Build: 2195
Service Pack: 2
Current Type: Multiprocessor Free

*----> Task List <----*
2772 cfserver.exe


*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
02C4FEA4 00498CBF 02C4FED0 00000000 00000000 00000000 user32!DestroyWindow
77A774AB 8B0C5D8B E08356C3 C33B570E 7D831475 18740008 !<nosymbols>
53EC8B55 00000000 00000000 00000000 00000000 00000000 <nosymbols>

State Dump for Thread Id 0x820

eax=02411180 ebx=00000198 ecx=024100a0 edx=ffffffff esi=024100a0 edi=001459a0
eip=6c6e6f61 esp=02d4ff04 ebp=02d4ff80 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202

function: <nosymbols>
FAULT ->6c6e6f61 ???

Since the site traffic also increased since the upgrade, I'm not sure if it's just CF not able to handle it all, or it's a glitch with CF5 on Win2000...

Any help would be greatly appreciated.

Thanks!

 

[CFDude]

Have you checked your application and server logs for cold fusion ? (They would be in the c:\cfusion\log directory, most likely) Check the times of any errors and see if they coincide with the crash times and you might be able to better pinpoint the problem.

HTH,
Tim P.

 

[coryphella]

That's the first thing got looked at but it didn't provide any information on the crash. The Dr. Watson log seems to be only thing that gives some information on it.

Thanks!