Cognos security - Problems logging in to IWR Server Admin,Report Admin

[sychin]

Hi Folks,

I have a question on Cognos security Model.

Currently I'm working with Cognos 7.

What happened is I attempted to change the Administrator login for the IWR website via the Access Manager, after successfully changes it at the corresponding namespace. I was able to login. But some how, i can't seems to be able to login to both IWR - Server Administrator and the IWR - Report Administrator.

I however cannot verify that the login was working right before i attempt to change the value previously im Access Manager.

The bottom line is, does anyone knows where does some one changes the login info for the access to the IWR - Server Administrator and the IWR - Report Administrator.

If not then i will attempt to reinstall Cognos on the server.

 

[christenhusz]

just deinstall the IWR application, reboot and reinstall IWR.

Christenhusz

 

[payers]

In cognos configuration manager on the server that you have IWR installed there is an area where the adinistrator password is configured. It is seperate from access manager.

 

[Draoued]

Have you stopped and restarted the Ticket Server ??


What is the exact error message when opening IWR administration??