Cognos Scheduler Error

[saira78]

We are trying to run Cognos Scheduler and are getting the following error:

CognosBatcherBI60

CognosBatcher.ServiceRequest
Permission Denied

Nothing has changed in configuration/setup. Related to this, how do we run Scheduler after we log off on the server? Seems that after you log off, the Scheduler turns off. Is there a way to install Cognos Scheduler as an NT service (Windows 2000 Server)?

Thanks,
Saira

 

[JGirl]

Im not too sure about what is causing the error message.

However, In scheduler I think there is an option somewhere (sorry I cant be more specific, I havent looked at it in a while) where you can elect to "run scheduler in taskbar"...I have a feeling that this runs shceduler regardless of whether the server is signed in or not.

 

[saira78]

This is a good suggestion, unfortunately, I cannot even get the Scheduler to start in order for me to select this option.

Any other suggestions?

Saira

 

[JGirl]

Hey,

Not sure if this will be of any use, it's straight from the cognos support site:

Description:
Error:

CognosBIBatcher60
CognosBatcher.ServiceRequest
Permission Denied

when trying to launch Scheduler 6.0(26) on a WinNT machine.

Solution:
Set up any additional users that have access to this box in DCOM.

Steps:
1. Run the following Dcomcnfg.exe from run command
under the default security tab (default access permissions).
2. Add the additional users that have access to this machine
3. Reboot the machine