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cognos reportnet installation problem on xp pro, iss, oracle9i

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limaoli64

Programmer
Aug 16, 2005
2
CA
I got the error when I installed Reportnet1.1 on window xp professional, IIS5.1, Oracle9i:
DPR-CMI-4006 Unable to determine the active Content Manager
Could you help me to fix the error? Thanks in advance.
My steps:
1.I install all on single pc with window xp professional.
2.install Oracle9i and create a database dbrptnet with AL16UTF16, create user rpnet with dba role and resource role.
3.install IIS5.1 directly from XP adding component. configure it to add crn, help, cgi-bin virtual folders. test or it looked good.
4.install ReportNet and framework software.
5.Download Java SDK 1.2.2 and install it.
6.replace 4 jar files of JCE1.2.1 with JCE1.2.2 downloaded from Sun.
7.copy classes12.zip from Oracle installation folder to ReportNet folder and rename it to classes12.jar using Dos command rename.
8.set database in Cognos configuration.
delete old one and add databse oracle and put name dbrptnet, then keep localhost:1521, input sid dbrptnet, input userid and password rptnet, pwd2001. Save all and pass all including crytographic.
9.test database connection on DOS command line: dos>sqlplus rptnet/pwd2001@dbrptnet, successful, quit.
10.start Reportnet on DOS command line
...bin>startup, then check log files on logs folder, like crnserver.log, pogoxxx.log, ...
I found the errors: DPR-CMI-4006 Unable to determine the active Content Manager....
Go to database dbrptnet, there is no any new tables populated. Look like ReportNet can not connect to the database. How can I test the connection, how can I find out the real problem? I can only see some errors on these log files but they do not help me. Even I used super user of database like system/psw2001 account on configuration, it got the same errors. shows "...not available...". Thanks.
 
sounds like the user connecting to the content store (the one specified in cognos config) has insufficient priveleges. try with an admin user to see if that works.

also, where did you get the jdbc driver? get it from the actual oracle install (not from the client- you may get an incompatible driver).

also.. are you installing CRN MR2? why would you install this? why not just go with MR3. there are many many many important bug fixes in MR3. the reason i say you are probably installing mr2 is because the jce update is not required for mr3.
 
Could be that your sdk or oracle client confused the java path for crn.
As a systemvariable add: JAVA_HOME pointing to:
C:\program files\cognos\crn\bin\jre\1.4.2

Af it still fails, replace "localhost" with the real XP machine name in Cognos Configuration and try to start the service again.

Stefan
 
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