Cognos DecisionStream JobStream crashes

[wilbolite]

I recently installed DecisionStream 7.1.781.0 on a WinXP SP 2 machine. Every jobstream fails to execute, causing a Windows apology error. This error was also reports in thread401-1195825.

That particular thread was closed, but no solution or followup was posted.

Even though any individual build runs fine, rundsjob.exe crashes at the "start run" line with no further messages. The same result occurs when running the command directly from the command line.

Anybody else experience this?

 

[wilbolite]

For anyone else who stumbles across this issue, I was able to resolve it by upgrading my Antivirus client. I was on Symantec AV 10.0. After upgrading to 10.1 all jobstreams run without issue now.

Good luck!