CODEWORD in HIPATH 4000

[ihsan1]

HI
i have two pbx type hipath4000 v2
one of them HD faulty. I have MO & HD in spare so i did bootable disk from working pbxby copy E,F,G,H like this COPY-DDRSM:A1,6,E,1,E;
COPY-DDRSM:A1,6,F,1,F;
COPY-DDRSM:A1,6,G,1,G;
COPY-DDRSM:A1,6,H,1,H;
& then put MO disk in faulty pbx after changed HD/MO card & copy the MO to HD then i removed Mo & power off & power on pbx
the pbx working in trial mode & i trying to put codeword like this
ADD-CODEW:BCCPDNXGYC6YVYCTWLECBXEXJ6FM3B1RJ5TYP1CGXVDS6DRF3HWZPR87S52ZMBBJ,
NA5RXCN4D18322AZ6L5RZSA3KPBFR952ZL9MTTBCJTCC4P42HDCEZJD7NW;
but not successful
I RECEIVED THIS MASSAGE

H500: AMO CODEW STARTED
F01: CODEWORD NOT ALLOWED: CREATION DATE INVALID

AMO-CODEW-111 CODEWORD FOR ADMINISTRATION LOCK IN
when i display codeword i get this
DIS-CODEW;
H500: AMO CODEW STARTED

SALES UNIT COUNTERS
===================

CODEWORD: 4Y6TMKRXZDCVTBBFBL2SL2HJMARNKAHWY3CB7VRVA85UJ8CSUSHW7J1K83BWUZZK
3BHNZACJB5WKV5YA94LUJTE63HRKUG2FAMV2SFM4TMFKUJ6RPVBDLPTPBW
VERSION : ????
SERIAL NUMBER: 0
HARDWARE ID : 5437349F
ENTRY DATE : 29.09.2006
TRIAL MODE : ACTIVATED, EXPIRES IN 29 DAY(S) AND ABOUT 22 HOUR(S)
CONFIRMATION : 0

+---------------------------------------------+-------+-------+-------+-------+
| | | | | |
| UNIT | CON- | USED | FREE | MARKED|
| | TRACT | | | |
+---------------------------------------------+-------+-------+-------+-------+
| COMSCENDO | 0 | 504 | !!!!! | |
| CORDLESS E | 0 | 0 | 0 | |
| PNE | 0 | 0 | 0 | |
| HIPATH PROCENTER ENTRY AGENT | 0 | 0 | 0 | |
| SIGNALING SURVIVABILITY | 0 | 0 | 0 | |
| CC-AP FOR AP EMERGENCY | 0 | 0 | 0 | |
+---------------------------------------------+-------+-------+-------+-------+
H13: THE SWITCH IS IN EMERGENCY MODE. IT WILL ESCALATE IN 29 DAY(S)
AND ABOUT 20 HOUR(S).

AMO-CODEW-111 CODEWORD FOR ADMINISTRATION LOCK IN SWU
DISPLAY COMPLETED;
display codeword for first pbx not for faulty pbx


please anyone expert tell my how to solve this problem how can i put codeword

regards

 

[sbcsu]

The date is wrong on the system.
CHA-DATE
Then all should be ok?
Let me know
Regards

 

[ihsan1]

thank you for replay
i change date but not solve
regards

 

[ihsan1]

please which date must put in system

 

[sbcsu]

you must have todays date.
the codeword is date dependent

CHA-DATE: then hit enter
it will ask you for year month and day hour and minute
you dont need seconds or sync just put in a semicolon ;;;

is it a dongle or a sim card?

 

[sbcsu]

make sure you have the right dongle/simcard for the right system
also that you have the correct up to date codeword
DIS-VEGAS;
are the 2 system numbers in there
(something like L31905A etc???

 

[sbcsu]

more

CHANGE-CODEW:TRIAL=NO;

check the date and time is correct by DISPLAY-DATE;

then add in the correct codeword

ADD-CODEW: etc

 

[ihsan1]

hi
sim card

when display VEGAS i reserved L319 -- for working pbx not for faulty one

 

[sbcsu]

can you try the cha-codew:trial=no;

and let me know the current status (display-codew

 

[ihsan1]

Connection opened to: direct 2012-01-05 13:13:02
--------------------------------------------------------------------------------
L01: LOGON ACCEPTED TSN 0006 ALLOCATED 35-??-?? ??:??:??

AN INCONSISTENCY IN YOUR CONTRACTED SOFTWARE HAS BEEN DETECTED

ADMINISTRATION OF SWU IS BLOCKED

ALL FEASU FEATURES WILL BE BLOCKED AFTER 00029 DAY(S)

(EMERGENCY OPERATION ONLY)

PLEASE CONTACT YOUR SERVICE CENTER AND QUOTE THIS MESSAGE <
<
<CHANGE-DATE:YEAR=2012,MONTH=01,DAY=05,HOUR=13,MINUTE=14,SECOND=00;
CHANGE-DATE:YEAR=2012,MONTH=01,DAY=05,HOUR=13,MINUTE=14,SECOND=00;
H500: AMO DATE STARTED

AMO-DATE -111 ALTERATION OF SYSTEM DATE AND/OR TIME
CHANGE COMPLETED;
<dis-date;
DIS-DATE;
H500: AMO DATE STARTED
+---------------------------+
| THURSDAY |
| DATE: TIME : |
| 2012-01-05 13:14:16 |
| |
| NUMBER OF DAY : 5 |
+---------------------------+

AMO-DATE -111 ALTERATION OF SYSTEM DATE AND/OR TIME
DISPLAY COMPLETED;
<ADD-CODEW:XCCPDNXGYG6YVYCTWFECBXEXJ6FF3B1RJ5TYP1CGXVDS6DRF3HWZPR87S52ZMBBJ,NA5
RXCN4D18322AZ6L5RZSB3KPBFR952ZL9MTWBCJTCC4P42HDCEZJD7KW;
ADD-CODEW:XCCPDNXGYG6YVYCTWFECBXEXJ6FF3B1RJ5TYP1CGXVDS6DRF3HWZPR87S52ZMBBJ,
NA5RXCN4D18322AZ6L5RZSB3KPBFR952ZL9MTWBCJTCC4P42HDCEZJD7KW;
H500: AMO CODEW STARTED
F01: CODEWORD NOT ALLOWED: CREATION DATE INVALID

AMO-CODEW-111 CODEWORD FOR ADMINISTRATION LOCK IN SWU
ADD COMPLETED;
<dis-vegas;
DIS-VEGAS;
H500: AMO VEGAS STARTED
SYSTEM NO. AMO APS NO. START USER STATUS
SWU: L31906Q0364A00001 --- P30252B4400B00110 00.00.00 00:00 NOBODY FREE
ADS: L31906Q0364A00001 --- P30252B4400A00110 00.00.00 00:00 NOBODY FREE

AMO-VEGAS-111 ADMIN. OF DATABASE GENERATION RUNS ON SUPPORT SYSTEM
DISPLAY COMPLETED;
<
<dis-codew;
DIS-CODEW;
H500: AMO CODEW STARTED

SALES UNIT COUNTERS
===================

CODEWORD: 4W6TMKRXZDCVTBBFBL2SL2WJMARNKAHWY3CB7VRVA85UJ8CSUSHW7J1K83BWUZZK
3BHNZACJB5WKV5YA94LUJTE63HRKUG2FAMV2SFM4TMBKUJ6RPVBYLPTPBW
VERSION : ????
SERIAL NUMBER: 0
HARDWARE ID : 5477149F
ENTRY DATE : 29.09.2006
TRIAL MODE : NOT ACTIVATED
CONFIRMATION : 0

+---------------------------------------------+-------+-------+-------+-------+
| | | | | |
| UNIT | CON- | USED | FREE |BLOCKED|
| | TRACT | | | |
+---------------------------------------------+-------+-------+-------+-------+
| COMSCENDO | 0 | 504 | !!!!! | |
| CORDLESS E | 0 | 0 | 0 | |
| PNE | 0 | 0 | 0 | |
| HIPATH PROCENTER ENTRY AGENT | 0 | 0 | 0 | |
| SIGNALING SURVIVABILITY | 0 | 0 | 0 | |
| CC-AP FOR AP EMERGENCY | 0 | 0 | 0 | |
+---------------------------------------------+-------+-------+-------+-------+
H13: THE SWITCH IS IN EMERGENCY MODE. IT WILL ESCALATE IN 29 DAY(S)
AND ABOUT 14 HOUR(S).

AMO-CODEW-111 CODEWORD FOR ADMINISTRATION LOCK IN SWU
DISPLAY COMPLETED;

 

[sbcsu]

I have looked on the licence server for the latest codeword corresponding to the system number L319 etc and the hardware id of the sim card but there is no codeword there.

you could try changing the date back to 2006 as in your info above and try the codeword again but i dont think it will work.

all you can do is put it back into trial mode for now and try and get the codeword from your supplier or get a bypass sim card with a codeword.

 

[ihsan1]

-how can i check codeword in licence server ( can you tell me website).
-can you tell me how can i change system number by vegas

regards

 

[sbcsu]

there are two amo's to change the system number
regen them first

reg-anum;
and
reg-ansu;

you can overwrite them if you need to but the hardware ID is what fixes the codeword

i have done a search for L31906Q everything and there is no 0364A00001 system in there.
also there is no HARDWARE ID : 5477149F system on the site.

the web site is on an INTRAnet not the INTERnet so probably not accessible for you sorry

 

[donb01]

I'm not up on this chunk of the setup, but I understand the security aspects of it.

Here's what I'm getting:

His HD failed on the main system.

He took a spare HD and restored a backup to it in a spare PBX - I've done this in 9006 for unix recoveries already.

He took that HD and stuck it in the original system that failed and he can't get it to come back up. Either way, the database he's using seems to be a backup from the one that failed and not the spare system, and if he is trying to start up the spare system that data is not licensed to that box...

Now if I'm sorting all of this right it looks like he is pulling the codeword and vegas info from the spare system that is probably not in service, and if he can at least get his failed system running in RMX or something he probably should be giving you the information from that one because that was the live one.

Just another interpretation. If I'm full of hot air just smile and go about your day )

 

[sbcsu]

Its possible that you probably need to contact another user here that has USA/North America info, I am in Europe and it may be that I do not have access to the Codeword information for your system.
Apologies for any delay that I might have added to!
Hopefully you will get it sorted.
Its never easy!
All the best