Codes 659 and 635 will not be excepte6

[puss1946]

When dialing codes 659 or 635 all I get is a busy signal. 653 works. I tried to program a button for each code and that didn't work.
Thanks std system

 

[mforrence]

You don't mention what system you're using - the term Starplus covers a great deal of territory. Nor do you mention the type of lines. Do you have CID enabled on system and from carrier? Do you see CID info when a call rings in? When using analog lines, you must set ring delay timer to at least five seconds in Flash 40, pace C, button 2 so that system has time to collect CID info from carrier. With the limited info provided, best advise is to review the install docs and make sure you're programmed appropriately. Good luck.

Mike Forrence

http://www.goteamvox.com

 

[puss1946]

It's STS not std. Caller ID working. Just can not look back using 659 or 635. Can use 653 to view name with number.
.

 

[mforrence]

I suspect that you have an issue in the ICLID Call Management Tables. I'd enable System ICLID in Flash 05, B21

Mike Forrence

http://www.goteamvox.com

 

[puss1946]

I did as you suggested and it had no effect.
Thanks for responding. I'm going to change the unit.