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CO Lines locking on NEC Aspire

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stephany1

Technical User
May 14, 2008
10
US
Customer reports her lines lock-up on her on occasions. We do not know what is causing this problem. We would like to know solution and causation before we offer the code for "forced Disconnect
 
Not an Aspire person myself but are you allowing external transfer of incoming PSTN calls? These don't give a cleardown signal and that can cause lockups!
 
Have you tested the disconnect supervision of the trunks?
 
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