CMS wallboards?

[abacks]

anyone install a wallboard lately on CMS? who was yiour vendor?

Thanks
Andy


Andy Backs
Voice and Data Networks

 

[Stinney]

We use iNOVA, it's been okay so far. Older versions are a little more "programmer" style for creating reporting. Newer version we are having installed now is supposed to be much more user friendly for programming (drag and drop icons). I'll let you know more when I get to put my hands on it.

- Stinney

Favorite all too common vendor response: "We've never seen this issue before.

 

[mrjedi]

how does INova integrate with Avaya CM and CMS ?

 

[jfh9219]

We have INOVA. I used to do alot with it but not much as of late. It integrates with CMS via a telnet screen scrape approach. My understanding is that you can also acquire data via RT Socket.

We have had INOVA for a long time through varying versions. It is much more user friendly now. Not just a wallboard, more of a shared communication approach. Authorized users can display messages on different output groups. Set canned messages to display when thresholds exceeded, etc. You can get a complementary (certainly not complimentary $$$$) applications, Message Manager and Data Manager, that lets you predefine popups to display on user desktops again when certain conditions are met or continuously.