commresources
Vendor
We have a CS1000 system with a Shadow CMS 250 package for call accounting. We have never really utilized the call accounting in the past 2 or 3 years (since it was installed). We want the system to simply generate a report every month that will distribute our long distance costs over 13 different departments. I am not familiar with this program at all, but have worked on this type of stuff before. Can you help me to set up the extensions in the departments and then apply the proper filter to them to give us the report we need? Thank you!