CMS daily not archiving

[kurayami]

Hi. We have an archiving problem with our CMS 13. It stopped archiving data on Aug 28 and until now when we view the archiving status, it shows something like this:

| Arch type | Status | Date | Time | Next Sched |
Daily Running 08/29/08 10:02AM 9/16/08 10:00AM

Interval is OK and since daily is not complete so as weekly and monthly. Any ideas? Thanks!

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[gblucas]

I had this problem on a V11 system. I manually archived each day, to catch up, then I rebooted the system and it seem to work fine.

Avaya recommends, as I remember, that the CMS box needs to be rebooted either every month, or every quarter. In any event, I reboot my box every 30 to 45 days. Usually the 30 days, and do this at the same time I run my cmsadm backup.

gblucas

 

[phoneguy55]

I'm going to agree with gblucas. Whiel I've never had this issue happen to me, a reboot will most likely restart whatever process failed.