CMS custom report issue

[thebopps]

Trying to create a custom report including agent group status. When I go to run the report, CMS throws an error stating that 'Agent Group size exceeds allowable limit.'

I can run the preset Agent Group Report. There are definitely not more than 30 agents in the group and in CMS the Report Administration setting for 'Agent groups > 30 members allowed in queries' is set to 'y'.

Anyone know of a fix for this?

Thanks!

 

[Stinney]

Found this, worth a shot:

http://www.iaug.org/p/fo/et/thread=37478

- Stinney

“The man who asks a question is a fool for a minute, the man who does not ask is a fool for life.” - Confucius