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CMS Agent Group Line Up 1

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CJPandi

CJPandi

Technical User
Apr 29, 2010
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Is there a report or CM command where I can see agents in a group and see what their skills and priority levels are? (Multi skilled agents) I've only been able to do it one agent at a time and it's killing me. Many Thanks, CJ
 
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Thanks Joe, my admin skills are a little rusty!
 
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