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CMS Agent Daily Report

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TomTit

TomTit

Vendor
Mar 3, 2016
13
IE
Quite new to CMS so hoping someone can help me here. This is probably quite simple to do but any help would be greatly appreciated. I'm looking to create a daily report for multiple agents showing the following:

Time Logged In
Available Time
ACW Time
Total Aux Time
Time Logged Out

Thanks in advance.

 
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