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CMM IA770 on 5.2.1. Re-IP address issues HELP ME PLEASEEE!

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wake85

Technical User
Jan 22, 2015
24
GB
Hi guys, I need help if possible please.

I have a CM 5.2.1 with IA770 CMM. I have re IP addressed the CM through the configure wizard.

When I go to the Messaging tab on the web browser and click on 'Switch Link Admin' it shows in the 'Link Addresses' that the 'messaging' tab has taken the new IP address but the 'switch' address is still showing the old CM IP address.

I have stopped the messaging and tried to click on the 'switch' box to try and change the IP but seems to be read only. I have restarted the server. I have gone through the configure wizard again with the new IP range, but no luck. I have even tried changing the messaging IP in the configure wizard and that changes the 'messaging' IP in the 'Switch Link Admin' but still keeps the 'switch' IP as the old one.

I have tried to take a back up of CMM through the web browser but keeps failing as I don't think it sees the messaging as running, even though its started.

I was going to disable the messaging, delete the IP out of the configure wizard, reboot the server. add the IP back in and enable messaging again to see if that worked, but worried it will delete the Messaging config.

If someone can help me that would be great.

Thanks in advance.
 
cd /msg/software/vs/data;cat h323IPaddr.dat
cd /msg/software/vs/data;cat VoIP_B11.cfg


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40 years Bell, AT&T, Lucent, Avaya
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