CMM Deliver email notification only, not the actual message 1

[PhonesAllDay]

Hi,

I have a site where CMM is delivering voice message to email. Does anyone know which setting needs to be changed to deliver the notification via email only, not the actual voice mail message?

Thanks!

 

[Wanebo]

Not sure about CMM but in AAM it can be done a couple of ways. In the class of service settings you can set Allow Email Notification to "Yes, only without recording". Or in User Preferences you would untick the box on the Notify tab under Voice Email Notifications that says "include the recording".

You would probably be looking for something similar in CMM. I'm pretty sure the COS option has to be built in to it though. Sorry I can't be more help but I just haven't played with CMM.