Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Chris Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

CMG and 3.2 SP2

Status
Not open for further replies.

TeleLion

Technical User
Jan 4, 2006
326
US
Am trying to setup CMG to work with TSE, if I activate anything using *23* on the phone the CMG office gets updates fine, if i cancel anything using the CMG office web that works and i can see the activity back to normal on teh phone, but when i try to set (activite) an activity using the CMG office web that never gets upadted to the phone!!!!!!!! any one have this working out there.?

MDSH> icfup;
INFORMATION COMPUTER COMMON FUNCTIONS DATA
UPDATING START TIME IS 01:30
MESSAGE WAITING FUNCTIONALITY IS ALL
INFORMATION COMPUTER EQUIPMENT DATA
IFCIND LIM IP:RPORT IP:LPORT DFMT UPDFCN FILLER ICEXG USER

1 NONE GENERIC

2 1 10.70.10.195 :6001 - 5 YES 64 NONE


3 1 10.70.10.195 :3000 - 5 YES 64 NONE


END


MDSH> isfup;
INTERCEPTION SERVICE GROUP DATA
IFCIND TEFMT TIFMT DTERM
2 2 2 00
END


TELEC3
 
I think that you need to set the FILLER for IFCIND to 32.
Do you have any alarms?

///doktor
 
No alarms, everything from TSE to CMG works, calceling an activity from CMG office web works, but setting an activity does not????

TELEC3
 
Try to set the FILLER to 32, and let me know your status.
ICFUC:IFCIND=2,FILLER=32;


///doktor
 
Found the problem a common diversion number needs to be defined in the TSE, so when CMG sends the activity request the call needs to be forwarded somewhere, after setting a common diversion number in TSE all works good now.

TELEC3
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top