indatustech
IS-IT--Management
I have CME v8.6 and have configured it for a PSTN ISDN/PRI. Outbound call are routing fine. The problem I am having is routing inbound DID's. On my test PRI the DNIS digits are 7. For example : 5551234 is what I am receiving. If I build an extension with extension number 5551234 the call routes in fine, I can answer and have 2-way audio. But I can't seem to route that 7 digit DNIS to an extension with a different number. So, what I want to do is this:
When someone dials 5551234 I want to route that call to ext. 1001, or some virtual extension that I build on all phones, etc. I guess I'm not building my translations correctly or have no idea what I am doing. Any help?
Thanks.
When someone dials 5551234 I want to route that call to ext. 1001, or some virtual extension that I build on all phones, etc. I guess I'm not building my translations correctly or have no idea what I am doing. Any help?
Thanks.