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CME Training

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Wealthmaker

Technical User
Jan 19, 2005
73
US
Does anyone know who I can contact to get CME(callmanager Express) admin training? I'm trying to find a live class. I'm in the Detroit area. I really appreciate your help.

We just purchased the CME and the service charges that we have to pay for routine things is just outrageous. The onsite training was not good at all.
 
First off, pick up this excellent book from Cisco Press:


It's a great reference so you can go back and follow through the setup process with your current configs. Once you see why things are the way they are, you'll be half way home.

Second, I assume you have Smartnet on the router -- this entitles you to unlimited free tech support, and this even covers things like moves/adds/changes. If you get stuck in what the book says, Cisco TAC will walk you through step by step to do anything you need to do.

Third, check your local training centers, like where people go for CCNx classes and such. They might offer a training class now that CME is becoming more popular.
 
Try GlobalKnowledge.com. They do lots of instructor led classes.
 
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