Hi all,
We are running CME version 7.2. The receptionist is able to transfer the call but when she returns to the caller to say the lie is busy she can speak to the original caller for a few seconds but then gets disconnected.
Any idea why this is occurring?
Thanks
We are running CME version 7.2. The receptionist is able to transfer the call but when she returns to the caller to say the lie is busy she can speak to the original caller for a few seconds but then gets disconnected.
Any idea why this is occurring?
Thanks