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CME Call Forward

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Mar 11, 2004
362
CA
I have a 7965 phone that is allowed to call forward to an external number. If I forward to say 914355551212 and call the phone, the call fails. If I remove the 1 and forward to 94355551212 and call the phone, the call is successful. What gives? As a side note calling that number with a 1 or sans leading 1 work. I have a call-forward max-length 12 on the phone.

The isdn q931 debug shows "Cause i = 0x849C - Invalid number format (incomplete number)" and the CCAPI inout shows a disconnect cause of 28. I'm a bit perplexed. Maybe it's the carrier?
 
Most likely either a translation pattern or dial-peer or combination of both.

Certifications:
A+
Network+
CCENT
CCNA Voice
TVOICE
CAPPS
 
The dial-peers/translation patterns are identical to another site in the same area that is not having this problem. I see a trace from the carrier that the type and plan is being changed. I'm thinking it's the carrier that is making the change somewhere but I don't know how to prove it. I did change the plan and type on the outbound dial peer but it did not work.

Calls that work when calling LD

NUMB_AVAIL: PRESENTATION_ALLOWED
SCREEN: USER_PROVIDED_NOT_SCREENED
CALLING_ONPS_EXT: TRUE
CALLING_NUMB_DIGIT:
CALLING_DIGIT: 2508453747
INFORMATION_ELEMENT:
QIE_INFO_ELEMENT: QIE_CALLED_PARTY_NUMBER
SINGLE_OCTET: FALSE
QIE_LENGTH: 12
CALLED_NUMB_PLAN:
CALLED_NPID: UNKNOWN_NUMBER_UNKNOWN_NUMBERING_PLAN
CALLED_EXT_OCTET3: TRUE
CALLED_NUMB_DIGIT:
CALLED_DIGIT: 14168908808

Call that was made after the Call Forward was set up and failed – this call no longer showed as Unknown

CALLING_NUMB_DIGIT:
CALLING_DIGIT: 4168998909
INFORMATION_ELEMENT:
QIE_INFO_ELEMENT: QIE_CALLED_PARTY_NUMBER
SINGLE_OCTET: FALSE
QIE_LENGTH: 12
CALLED_NUMB_PLAN:
CALLED_NPID: LOCAL_NUMBER_ISDN_NUMBERING_PLAN
CALLED_EXT_OCTET3: TRUE
CALLED_NUMB_DIGIT:
CALLED_DIGIT: 14168908808
INFORMATION_ELEMENT:
QIE_INFO_ELEMENT: QIE_REDIRECTING_NUMBER
SINGLE_OCTET: FALSE
QIE_LENGTH: 7
REDIRECTING_NUMBER:
RFR_NUMBER_PLAN:
 
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