CME: 2nd Incoming call on shared line (bridge appearance) not showing

[cdr666]

We currently have Cisco Call Manager Express 3.2 at one of our sites.

I have a user who's line is shared on their secretary's phone. However, when this user is already on the phone and a second call comes through to them, there is no indication of this on the secretarial handset.

Does anybody have any ideas why?

Many thanks

 

[cdiross]

If the person is already on the line, the secretary's phone will have a red light next to the line on the LCD lit, with a little icon of a phone in use.

It can't show the second call coming in. Only the person who the secretary works for can see this on his phone.

 

[achtungbaby]

2800 Router is unable to register to broadvoice.

I have a 2800 router that i am installing CME on. I have sip account with Broadvoice and for the life of me the router is unable to register to broadvoice. I can't seem to figure out what exactly i am missing. Below is my config to broadvoice. thanks.


sip-ua
authentication username XXXXXXXXXX password XXXXXXXXXXXX
no remote-party-id
set pstn-cause 47 sip-status 486
retry invite 2
retry response 10
retry prack 6
retry register 10
timers expires 300000
timers connect 100
mwi-server dns:sip.broadvoice.com expires 3600 port 5060 transport udp unsolicited
registrar ipv4:147.135.32.221 expires 3600
sip-server dns:sip.broadvoice.com
host-registrar
presence enable
!


sh sip register status
Line peer expires(sec) registered
================================ ========== ============ ==========
200 20007 172 no
201 20008 172 no
202 20009 172 no


sh sip status
SIP User Agent Status
SIP User Agent for UDP : ENABLED
SIP User Agent for TCP : ENABLED

SIP User Agent for TLS over TCP : ENABLED
SIP User Agent bind status(signaling): ENABLED 68.190.50.202
SIP User Agent bind status(media): ENABLED 68.190.50.202
SIP early-media for 180 responses with SDP: ENABLED
SIP max-forwards : 70
SIP DNS SRV version: 2 (rfc 2782)
NAT Settings for the SIP-UA
Role in SDP: NONE
Check media source packets: DISABLED
Maximum duration for a telephone-event in NOTIFYs: 2000 ms
SIP support for ISDN SUSPEND/RESUME: ENABLED
Redirection (3xx) message handling: ENABLED
Reason Header will override Response/Request Codes: DISABLED
Out-of-dialog Refer: DISABLED
Presence support is ENABLED

SDP application configuration:
Version line (v=) required
Owner line (o=) required
Timespec line (t=) required
Media supported: audio image
Network types supported: IN
Address types supported: IP4
Transport types supported: RTP/AVP udptl