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CM10.0> Internal CID not working on a few phones - sorta

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jjenuine

Technical User
Jun 19, 2019
9
US
We upgraded from CM6 to CM10 a couple of years ago and our stack of g650s with digital and analog phones has been running great ever since. We use a long range analog cordless phone off of the PBX and they all get calls in and out just fine. They also display CID when an extension calls the cordless - except for a handful of phones in one department. Those phones refuse to send CID to the cordless station(s) but WILL send CID to internal digital stations. I can't find anything that has bee changed and I can't find anything different in the 1406 and 1416 digital phone menus. The COR setting on page 3, to mask CPN on internal calls is set to no. One phone that won't send CID is on the same circuit pack as one that works. I haven't moved the phone to another port yet, nor have I deleted and recreated station, but they will be my next steps if no one here has any ideas.

I am baffled.
 
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