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CM integrated to Mm via SES

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hdbeavis

Technical User
Oct 12, 2006
56
I have an S8300 with an embedded SES server that integrates to a MM w/exchange. WE are having some calls fail to particular numbers, all the time, while others work fine. I am trying to use the SES Trace Logger files but apparently not understanding what information they want in the filters, which are mandatory. For instance.....I am trying to call extension 1234 which should cover to VM. The phone rings as it should but does not connect to VM. While other stations work just fine. If I am trying to look at activity for extension 1234 and my sip domain is company.com. How do I need to configure this filter? I am sure I am missing something easy but completely stumped.
 
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