Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Chris Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

CM 8.3 Is CMS best used with ip ph

Status
Not open for further replies.
gwmyers

gwmyers

Technical User
Oct 13, 2011
583
US
CM 8.3
Is CMS best used with ip phones?
We currently have 1416 digital phones.
 
Sort by date Sort by votes
Depends on your circumstances but IP sets do offer more flexibility in the long run. I do know that certain governmental agencies won't allow IP phones and you must use digital in those circumstances.
 
Upvote 0 Downvote
CMS - Call Management System reports on the Call Center. The type of phone you use really has no impact on the CMS reporting. Most customers have been migrating to IP Endpoints (H.323 and SIP) simply to provide greater flexibility. Especially when you are migrating to a remote worker environment.
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

Craft01
  • Question
CM Duplex with ESS
Replies
6
Views
373
mattKnight
mattKnight
lopes1211
  • Locked
  • Question
How is CMS HA Setup?
Replies
1
Views
287
avAyATEKky
avAyATEKky
Stinney
  • Question
CMS R21 ODBC - Cant Connect
Replies
3
Views
210
phoneguy55
phoneguy55
Furrye
  • Locked
  • Question
Call for other CM by Avaya IP Phone 4610sw, ASA Configuration
Replies
1
Views
310
Konri
Konri
Furrye
  • Locked
  • Question
CMS API Integration
Replies
9
Views
841
jimbojimbo
jimbojimbo

Part and Inventory Search

Sponsor

Back
Top