CM 6.3 LSP Not Receiving Translations

[ahays]

I've done this a zillion times, even trouble-shoot and fixed this issue in the past, but right now I'm getting my ass kicked. A junior associate installed a CM6 LSP at a remote location. The LSP and gateway registered with the Main PBX but we have been unable to get translations to save to the LSP. Obviously, we're getting FSY errors indicating that there is a filesync problem with this particular LSP. I discovered and corrected a few things and have verified the following:

1) LSP software version and patches are at/above the Main PBX release
2) Filesync IP addresses and all other Server Role entries are correct (did stare/compare with working LSP)
3) No firewall exists between LSP and Main PBX
4) Have rebooted LSP, performed "reset system 4" and all manner of resets to no avail.
5) "filesync -a lsp <IP Addr> all" on the main PBX results in "Return status: 1 (No status requested)

What's next? I'd poke myself in the eye with a sharp stick at this point if I thought it would do any good.


regs,

.al.

Avaya Certified Expert

http://www.jeral.com/avaya-learning.html

 

[ahays]

NEVER MIND! Once I pulled the stick out of my eye and looked at the Server Role page I noticed that one of the server filesync IP octets was 1 number off ... not much, but enough.

regs,

.al.

Avaya Certified Expert

http://www.jeral.com/avaya-learning.html