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CM 6.3 Agents not getting Zip Tone

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djstandridge

djstandridge

Technical User
Mar 30, 2010
46
US
Do you have to configure tone generation in order to have zip tones generated? The reason I'm asking is that we have 15 different clusters and only 1 has tone generation configured.
Thanks in advance.
 
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Also this cluster has no CLAN or Medpros in the environment.
 
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Clusters... like ESS/LSP servers? or 15 different individual CM cores?

 
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