CM 6.0 User/Phone Add wont add old user IDs

[dcourter]

If I use the User/Phone Add feature I can not add any User Ids that have been previously on the system even if I have deleted them. If I go to End user and add just the user it will allow me to reuse deleted User IDs. Any reason why the user/phone feature wont but the End User feature will?

ACA - IP Office Implement

 

[whykap]

what version of call manager? What error message are you getting?

 

[dcourter]

its 6.0 and the message states

Add failed, could not insert new row - duplicate value in a UNIQUE INDEX column.


Now I have checked my user list and device list...both are empty. If I go to add just the user and not the User/Phone add I can add the user no problem. If I go back to User/Phone add and use a User ID that I have not used yet it will take the add. Seems to be a bug where it thinks user IDs I have deleted are still in use.

ACA - IP Office Implement

 

[whykap]

Could be a bug. 6.0 is two full version releases behind and was full of software bugs.
If you are running 6.0 and that's the only issue you are having consider yourseld lucky.

 

[dcourter]

figured it was probably a bug. Ill just add the phones and users separately then I guess. Thank you.

ACA - IP Office Implement