Sorry, didn't realize there was that much. This was thrown on to me with mediocre training.
Anyways, a user wants his phone to goto voicemail if he is already on the line. Instead of having the call router to his second line, I thought this might have to do with the CLS fields.
The hunt field is already pointing at the voicemail number. I quickly checked that document, its gets into something with ld 15 which I've never really entered before. Any ideas?